Refund Policy

Received the Wrong Product

  • If what you got is completely different from what was shown online—for example, you ordered a dress but got shoes, or lipstick but received mascara—we’ll send you a replacement using the same shipping method as your original order.

  • To speed things up, please share three clear photos of the item you received. There’s no need to return the incorrect product.


Item Still Missing After 30 Days

  • Orders that haven’t arrived within 30 days (and aren’t marked “delivered” by the carrier) qualify for a free replacement, shipped at the same speed as your first order.

  • If your tracking shows “delivered,” please get in touch with your local post office


General Refund Policy

  • We pour significant effort into selecting products that match current trends and customer demand. As a small business with fixed costs from the moment you place an order, all sales are final, and we’re unable to offer refunds simply for a change of mind.